This workshop centres around the essential skill of giving feedback using our Situation – Behaviour – Impact (SBI) model. During the workshop, participants learn about effective and ineffective feedback practices, assess their own feedback behaviours, and receive opportunities to practice delivering and receiving feedback in a small group setting. The workshop concludes with a review of best practices for both giving and receiving feedback and a focus on applying what has been learned back at work.
The workshop includes exercises on experiences with feedback, what makes feedback effective, common mistakes, and practicing the SBI model.
Everything in this workshop is connected to a Key Question: How can we more effectively deliver developmental feedback?
